Arcade Spins Casino Privacy Policy

At Arcade Spins we take your privacy seriously. This page explains how we collect, use, store, and protect personal information when you create an account, play games, or interact with our services. We aim to be clear about what data we hold, why we need it, and the choices available to you.

Types of data we collect

We collect several categories of data to operate the site and provide account services. This includes personal data you give us directly, technical data from your device and connection, and transactional data about deposits, wagers, and withdrawals. We collect only what is necessary to deliver and secure your account and to meet operational requirements.

Personal data

Personal data may include your name, email address, date of birth, postal address, and identity documents where verification is required. We use this information to create and manage your account, verify age and identity, prevent fraud, and respond to support requests. We do not publish personal account details.

Technical data

Technical data includes IP address, device identifiers, browser type, and operating system. We use this data to maintain service performance, troubleshoot issues, and detect suspicious activity. Technical data also helps us optimise the site for mobile and desktop access.

Transactional data

Transactional data covers payment details, deposit and withdrawal activity, bet and game history, and any bonuses applied to your account. Payment card information is handled through secure payment providers and is not retained by us except where required for transaction records in accordance with applicable rules.

How we use your information

We use collected data to deliver and support your account, process payments, provide customer service, prevent fraud, and meet legal or regulatory obligations. Data also helps us improve the platform, resolve disputes, and communicate important account notices. We do not use your personal data for unrelated marketing without your consent.

Data protection practices

We implement administrative, technical, and physical safeguards designed to protect personal data against unauthorised access, loss, or misuse. Access to personal information is limited to authorised staff and service partners who need the data to perform their duties. Where appropriate, we require contractual protections from third parties that process data on our behalf.

Cookies and tracking technologies

We use cookies and similar tracking technologies to support essential site functions, remember preferences, analyse site usage, and detect fraud. You can control cookie preferences through your browser settings. Disabling certain cookies may affect site functionality or your ability to use some services.

User rights

You have rights over your personal data, including the right to access, correct, or request deletion of your information where applicable. You may also object to or restrict certain processing and request portability of data you have provided to us. We will respond to requests in line with our verification procedures.

Access, correction, and deletion

To access, correct, or request deletion of your data, contact our support team. For account matters, email [email protected] and include enough details for us to verify your identity. We will guide you through the required steps and any applicable limitations.

Information sharing and third parties

We may share data with service providers who support payments, identity checks, fraud prevention, hosting, and customer support. We only share the information necessary for these services and require partners to protect it. We do not sell personal data to third parties.

Policy updates

We may update this privacy policy from time to time. Material changes will be posted on this page and reflected by the revised effective date. If you have questions about our privacy approach or practices, you can contact ArcadeSpins via [email protected].